Access the login icon, then click on “Forgot your password?” then enter your e-mail or CPF, when you confirm you will receive an email with a link to change your password.
You must send a request through your current email address registered with Care MAIS, to atendimento@caremaisfacility.com.br, where you must inform the new e-mail address.
Payment can be made by bank transfer, PIX or credit card.
The maximum period is 20 days, after which some functions of your system will be inactive (virtual card, web visualization, bonuses, among others) and you will only be able to have access again by paying for a new membership, remembering that login and password of your access to your virtual store will continue to be the same as already registered. “In the inactive period, customers will be able to register under their username normally.”
No, you can only use the services if your monthly subscription is up to date.
After payment, your virtual card will be active again within 15 days in the virtual store and after that the user will be free to schedule appointments and exams.
After paying for membership, the virtual card is released within 15 days at the virtual store, after which the user will be free to schedule appointments and exams.
After payment, your virtual card will be active again within 15 days in the virtual store and after that the user will be free to schedule appointments and exams.
You will need to access your member area.
Enter your login and password
Go to the virtual card icon,
After that, download it directly from your phone or take a picture.
PS: If you want – you can print the card and laminate it.
You will need to access your account, type your login, password. Go to the icon “Beneficiaries
15 days is the deadline for all services to be enabled.
Within 15 days your card will be available in the virtual store under the “Virtual Card” icon.
Your personal information, expiration date of the card and the contact numbers for scheduling an appointment and other benefits included.
No, CARE MAIS is a health management system differentiated by accreditation, where our customers can enjoy our Accredited Web with quality by paying more affordable prices directly to the chosen health establishment.
From Monday to Friday from 8 am to 6 pm, the phones will be available on the back of your virtual card.
No, the amount to be paid varies between each health establishment, also depending on the procedure and materials used.
No, at CARE+ FACILITY you don’t have to pay more because of your age. Our goal is inclusive, so that more families have access to health services with quality and speed.
No! You can use all procedures and health facilities in our Accredited Web. We have some customers who have a health plan, however, because of the shortages, they acquired their CARE MAIS plan to perform procedures immediately.
It’s very simple! Call the number available on the back of your virtual card within your platform and inform your registration number and the desired specialty.
Exams are scheduled by the center. The medical prescription is sent to the center that makes the quotation and indicates the laboratories that can perform the exams, already with prices.
Everything will be carried out by the central, bringing convenience and comfort to the CARE+FACILITY member.
Just contact us through our website (Benefits and Advantages -> Accredited Web) or on the phone provided on the back of your virtual card and inform your region. Our Accredited Web is extensive and we have the main clinics and laboratories in São Paulo, Countryside and Coast (for other states, visit our website in new states).
No, you will only receive your bonus if your monthly subscription is up to date.
Within 72 business hours after payment of the invoice.
Within 72 business hours after payment of the ticket.